How much does conference calls cost?

Our conference bridge service’s cost is $1.00 per day and can be used an unlimited number of times during that period. An addition fee of $1.00 is charged when the Web Collaboration service option is chosen. Once conference bridge is up the following fees will apply for each caller: FREE access for all callers directly […]

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How does call forwarding work?

In order to forward inbound calls to a phone located outside of our network, you need to access the Function section of the Voice Portal and specify the phone number at which you want to forward calls to, and then activate call forwarding. The country prefix always need to be specified when you input the phone […]

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How does call recording work?

There are two different ways to record a call; In order to record a call that you are about to dial, either add *18 or 9998 as a prefix to the phone number. For example, to record a call to 5148882424, either dial *185148882424 or 99985148882424. Please note that the call will fail if your […]

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How are calls billed?

Calls are billed based on the actual conversation duration and rounded to the next increment. A minimum amount of seconds is also taken into account, this based on the destination of the call. Canada: 30 seconds initial, 6 seconds increment USA: 6 seconds initial, 6 seconds increment Mexico: 60 seconds initial, 60 seconds increment World: […]

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