https://support.myowntelco.net/ 2026-05-08T13:34:21+00:00 https://support.myowntelco.net/ https://support.myowntelco.net/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2025-11-18T15:05:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:do-you-offer-post-paid-services&rev=1763478305&do=diff Do you offer post-paid services? ---------- No. We do not offer any post-paid services unless you have a service contract with us. All our services are prepaid and do not require a contract. text/html 2025-11-18T15:29:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:how-are-calls-billed&rev=1763479775&do=diff How are calls billed? ---------- Calls are billed based on the actual conversation duration, rounded up to the next increment. A minimum number of seconds is also applied, depending on the call destination. * Canada: 30 seconds initial, 6 seconds increment text/html 2025-11-16T17:00:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:how-do-i-know-if-a-rate-has-changed&rev=1763312405&do=diff How do I know if a rate has changed? ---------- For any rate change, an email notification is sent to your e-mail address on file. text/html 2025-11-18T15:22:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:how-much-do-conference-calls-cost&rev=1763479378&do=diff How much do conference calls cost? ---------- Our conference bridge service costs $1.00 per day and allows unlimited use during that period. If you choose the Web Collaboration service option, an additional $1.00 fee will apply. Once the conference bridge is active, the following charges will apply for each caller: text/html 2025-11-18T15:12:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:is-there-a-volume-commitment&rev=1763478734&do=diff Is there a volume commitment? ---------- No, there is no volume commitment. You can use your credits at your own pace, and they will never expire. text/html 2025-11-18T15:11:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://support.myowntelco.net/doku.php?id=billing:which-payment-types-are-accepted&rev=1763478684&do=diff Which payment types are accepted? ---------- We accept PayPal, all major credit cards, Interac, and wire transfers. Contact our support channel for further details.