LNP – MyOwnTelco Support https://support.myowntelco.net Support for MyOwnTelco Solutions Fri, 08 Feb 2019 04:30:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://support.myowntelco.net/wp-content/uploads/cropped-globe-536x595-32x32.jpg LNP – MyOwnTelco Support https://support.myowntelco.net 32 32 Can you port my fax number? https://support.myowntelco.net/can-you-port-my-fax-number/ Wed, 10 May 2017 18:09:46 +0000 http://support.myowntelco.net/?p=439 Yes, absolutely. Porting a fax number follows the same process as porting any other phone number. Reach out to our support team for more information on the LNP process.

 

 

]]> How long does it take to port a number? https://support.myowntelco.net/how-long-does-it-take-to-port-a-number/ Tue, 02 May 2017 13:23:34 +0000 http://support.myowntelco.net/?p=363 Porting a number takes an average of 5 working days and mainly depends on the loosing carrier. The process also doesn’t involve any line interruption as the number is being transferred.

 

 

]]> How much does porting a number cost? https://support.myowntelco.net/how-much-does-porting-a-number-cost/ Tue, 02 May 2017 13:18:58 +0000 http://support.myowntelco.net/?p=359 Porting a number costs $10.00 which is withdrawn from your account at the beginning of the process.

Please note that the porting fees will not be reimbursed if it is cancelled by you or if we are unable to perform the transfer due to any contractual clauses and/or any technical particularities (e.g. number is part of a hunt group), as the transfer process cannot break these.

 

 

]]> How do I port my number onto your network? https://support.myowntelco.net/how-do-i-port-my-number-onto-your-network/ Tue, 02 May 2017 13:10:23 +0000 http://support.myowntelco.net/?p=357 Porting a number takes an average of 5 working days and mainly depends on the loosing carrier. The process also doesn’t involve any line interruption as the number is being transferred.

You still retain ownership of the phone numbers you port onto our network.

The steps to port a phone number are the following;

  • Make sure your account has sufficient funds to cover the transaction;
  • Make sure that the phone number you are transferring is not tied by any contract or technical particularities (e.g. part of a hunt group), as the transfer process cannot break these (*);
  • Scan and sign your latest bill on a blank space and send it to our support team, specifying the account number that needs to be used;

The support team will then keep you updated at all time on the transfer process.

*Please note that the porting fees will not be reimbursed if it is cancelled by you or if we are unable to perform the transfer due to any contractual clauses and/or any technical particularities.

 

 

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