retention – MyOwnTelco Support https://support.myowntelco.net Support for MyOwnTelco Solutions Fri, 08 Feb 2019 04:28:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://support.myowntelco.net/wp-content/uploads/cropped-globe-536x595-32x32.jpg retention – MyOwnTelco Support https://support.myowntelco.net 32 32 For how long do you retain users data? https://support.myowntelco.net/for-how-long-do-you-retain-users-data/ Fri, 08 Feb 2019 04:26:58 +0000 http://support.myowntelco.net/?p=467 MyOwn Telco presently retains user data and documents for the following periods of time:

  • Call records (CDRs): 3 years
  • SMS records: 3 years
  • Fax documents: 3 years
  • Voicemail messages: 3 months
  • Campaign data and recordings: 3 years
  • API reporting data: 2 years
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