web – MyOwnTelco Support https://support.myowntelco.net Support for MyOwnTelco Solutions Thu, 22 Jun 2017 14:55:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://support.myowntelco.net/wp-content/uploads/cropped-globe-536x595-32x32.jpg web – MyOwnTelco Support https://support.myowntelco.net 32 32 How much does conference calls cost? https://support.myowntelco.net/how-much-does-conference-calls-cost/ Fri, 12 May 2017 20:10:58 +0000 http://support.myowntelco.net/?p=454 Our conference bridge service’s cost is $1.00 per day and can be used an unlimited number of times during that period.

An addition fee of $1.00 is charged when the Web Collaboration service option is chosen.

Once conference bridge is up the following fees will apply for each caller:

  • FREE access for all callers directly dialing from our network
  • 0.016¢ per minute when dialing from a local number
  • 0.042¢ per minute when dialing from a toll-free number

 

 

]]> What is a web call-back? https://support.myowntelco.net/what-is-a-web-call-back/ Sun, 30 Apr 2017 19:31:35 +0000 http://support.myowntelco.net/?p=350 Web call-back is the ability to initiate a phone call directly from the Voice Portal.

Located in the Functions section, the web call-back features allows you to specify a number to dial so that when it is answered, the callee will be conferenced with the destination number. This could for instance be used to have the system dial your cellular phone, and once the call is answered, the system would conference you with the final destination number.

Any phone number can be used and the country code prefix is mandatory, for example:  15148885252.

In place of using a phone number, you can also have your currently registered phone to be dialed for the initial system call.

The destination call can either be a phone number, a contact name or a conference bridge, if you already have reserved one.

 

 

]]>