Yes. MyOwn Telco is duly registered with the CRTC and provides 911 services to its customers. 911 Service is also offered free of charge to all of our customers that have a JaFone or Business plan. Once you have acquired a phone number, you need to fill the following form and send it to the […]
Articles Tagged: feature
How can I dial free of charge from one of the worldwide access points?
Dial the local number for the city you are in, free of charge, and at the prompt enter *9824 followed by a phone number that pertains to our network. Regular charges will occur if you connect to a conference bridge or the calling card system. Example; if you are in Paris, France, and want to reach a […]
What is a web call-back?
Web call-back is the ability to initiate a phone call directly from the Voice Portal. Located in the Functions section, the web call-back features allows you to specify a number to dial so that when it is answered, the callee will be conferenced with the destination number. This could for instance be used to have the system […]
How do I use speed dialing?
To use speed dialing for your contacts, simply dial the prefix that has been set in the Contacts section of the Voice Portal. For example, if the speed dialing code for a particular contact is 5, simply dial **5. Please note that the call will fail if your phone device’s internal dialplan is not configured […]
How does call forwarding work?
In order to forward inbound calls to a phone located outside of our network, you need to access the Function section of the Voice Portal and specify the phone number at which you want to forward calls to, and then activate call forwarding. The country prefix always need to be specified when you input the phone […]
Can I call other users on the network?
Yes. You can call other users on the network by dialing their six digit account number. Network calls are also free.
How does call recording work?
There are two different ways to record a call; In order to record a call that you are about to dial, either add *18 or 9918 as a prefix to the phone number. For example, to record a call to 5148882424, either dial *185148882424 or 99185148882424. Please note that the call will fail if your […]
Can I get two phones to register on the same account?
Yes. You must configure your two phones using the registration info that has been provided to you in the account confirmation e-mail that you have received. The first phone device should use your six digit account number as the username, while your second phone should use the same account number plus the letter ‘B‘ at […]