Yes. As an example, if your account number is “444444” and password is “555555” you will then have to individually register the two phones using the following credentials: Phone #1: Username “444444” and password “555555” Phone #2: Username “444444B” and password “555555”
Yes, absolutely. Porting a fax number follows the same process as porting any other phone number. Reach out to our support team for more information on the LNP process.
Porting a number costs $10.00 which is withdrawn from your account at the beginning of the process. Please note that the porting fees will not be reimbursed if it is cancelled by you or if we are unable to perform the transfer due to any contractual clauses and/or any technical particularities (e.g. number is part […]
Porting a number takes an average of 5 working days and mainly depends on the loosing carrier. The process also doesn’t involve any line interruption as the number is being transferred. You still retain ownership of the phone numbers you port onto our network. The steps to port a phone number are the following; Make […]
Yes. Please contact our support team in order to have a quote for the hardware you need. We usually ship within 24h once a payment is received.
Bring your own device (BYOD) refers to the policy of permitting customers to use personally owned devices (SIP phones, ATAs, laptops, tablets, and smart phones) with their Internet Telephony Service Providers (ITSP) network. The phenomenon is commonly referred to as IT consumerization. MyOwn Telco adheres to this policy and lets you use your own phone device on its […]
Yes. You must configure your two phones using the registration info that has been provided to you in the account confirmation e-mail that you have received. The first phone device should use your six digit account number as the username, while your second phone should use the same account number plus the letter ‘B‘ at […]
Yes. We always do what is possible to have you up and running. Customer support is an important part of our philosophy. We’ll do the best to help you no matter the type of equipment you are using.