You can verify your account balance from the Voice Portal, on the main page, or by dialing either *12 or 9912 from a phone connected to our network. Please note that the call will fail if your phone device’s internal dialplan is not configured to pass the *12 or 9912 prefix to our network. […]
Category: Features and Settings
What is the default password for my voicemail?
The default password for your voicemail is 4321 and we encourage you to change it as soon as you access the voicemail system for the first time.
How does call forwarding work?
In order to forward inbound calls to a phone located outside of our network, you need to access the Function section of the Voice Portal and specify the phone number at which you want to forward calls to, and then activate call forwarding. The country prefix always need to be specified when you input the phone […]
Can I call other users on the network?
Yes. You can call other users on the network by dialing their six digit account number. Network calls are also free.
How does call recording work?
There are two different ways to record a call; In order to record a call that you are about to dial, either add *18 or 9918 as a prefix to the phone number. For example, to record a call to 5148882424, either dial *185148882424 or 99185148882424. Please note that the call will fail if your […]
Can I get two phones to register on the same account?
Yes. You must configure your two phones using the registration info that has been provided to you in the account confirmation e-mail that you have received. The first phone device should use your six digit account number as the username, while your second phone should use the same account number plus the letter ‘B‘ at […]
