To configure Zoiper on your mobile phone, simply execute the following steps; Step 1 – Click on the Providers list button: Step 2 – Select MyOwn Telco from the providers list: Step 3 – Click on the Get configuration button: Step 4 – Provide your 6 digits username and password: Step 5 – On the […]
All posts by MyOwn Telco
How do I enable roaming?
Roaming is a security feature implemented for all accounts, that restricts international usage. By default, all accounts have roaming disabled. If you intend to travel and make calls from outside of your country of residence, please let us know so that we can enable roaming on your account. Please note that there are no extra […]
Can I register a second phone using the same account?
Yes. As an example, if your account number is “444444” and password is “555555” you will then have to individually register the two phones using the following credentials: Phone #1: Username “444444” and password “555555” Phone #2: Username “444444B” and password “555555”
For how long do you retain users data?
MyOwn Telco presently retains user data and documents for the following periods of time: Call records (CDRs): 3 years SMS records: 3 years Fax documents: 3 years Voicemail messages: 3 months Campaign data and recordings: 3 years API reporting data: 2 years
How do I send a fax by e-mail?
In order to send a fax by e-mail you will first need to acquire a fax line. Once you know your fax line number, you can use it to send a document by sending an e-mail to: <your-fax-number>@myowntelco.net. For example, if your fax phone number is 514-666-5454 and that you need to send a document […]
How much does conference calls cost?
Our conference bridge service’s cost is $1.00 per day and can be used an unlimited number of times during that period. An addition fee of $1.00 is charged when the Web Collaboration service option is chosen. Once conference bridge is up the following fees will apply for each caller: FREE access for all callers directly […]
How can I configure my Asterisk PBX?
Follow this example to interconnect an Asterisk PBX to our platform replacing 111111 with your 6 digits account number and 222222 with your password: SIP.CONF [general] register => 111111:222222@sip.myowntelco.net [111111] host=sip.myowntelco.net type=friend username=111111 secret=222222 context=incoming-sip dtmfmode=rfc2833 qualify=yes disallow=all allow=ulaw,g729,gsm insecure=port,invite nat=no IAX.CONF [general] register => 111111:222222@sip.myowntelco.net [111111] host=iax2.myowntelco.net type=friend username=111111 secret=222222 context=incoming-iax dtmfmode=rfc2833 qualify=yes disallow=all […]
Can you port my fax number?
Yes, absolutely. Porting a fax number follows the same process as porting any other phone number. Reach out to our support team for more information on the LNP process.
Do you support faxes and T.38 protocol?
Yes. Fax machines are supported through the T.38 fax protocol which is implemented in all standard fax machines. If you owe a fax machine and would like to use it on our network, then you will need an ATA (Analog Telephone Adaptor) for your Fax machine to connect to. The ATA will in turn need […]
Can I use Servatus for telemarketing purposes?
No. Servatus can only be used for contacting individuals or group of persons such as teams, employees, already acquired customers or city residents, where a preexisting relationship exists. Any account that uses Servatus for telemarketing purposes will be closed immediately, this without any reimbursement. If you are not sure if Servatus can be used within […]
